Refund policy

Last updated: October 18, 2026

Returns and Refunds: Physical and Digital Products

4HER.FASHION is operated by AdWorq LLC. The sections below distinguish physical products from digital downloads and access links.

Physical products: 14-day change-of-mind returns

You may request a change-of-mind return within 14 days after delivery. Items must be unused and in their original condition. Contact contact@4her.fashion with your order number, purchase email address and the item you wish to return. Please contact us before sending a return so we can provide the appropriate instructions.

For an approved change-of-mind return, the customer pays return shipping. This does not limit mandatory legal rights or remedies for faulty, damaged, incorrect or misdescribed goods.

Physical return address

4HER.FASHION / AdWorq LLC
1111B S Governors Ave STE 40948
Dover, DE 19904
United States

Damaged, faulty, incorrect or missing physical orders

Contact contact@4her.fashion promptly if an item arrives damaged, faulty, incorrect or materially different from its description, or if your parcel does not arrive. Include your order number and a description of the problem. Clear photos or a short video can help us investigate. We will review the issue and provide the remedy required by applicable law. The unused-item requirement, 14-day voluntary return-request window and customer-paid change-of-mind return shipping do not remove your statutory rights or remedies for these problems.

Digital Products: Refunds and Cancellations

Digital products are downloads or access links, so no physical return, return label, packaging or exchange shipment is required.

Requesting help or a refund

Please contact contact@4her.fashion with your order number, purchase email address, and the reason for your request. Digital purchases are final. We do not offer change-of-mind refunds, cancellations, or exchanges. This does not limit mandatory legal rights, remedies for faulty, inaccessible, or misdescribed content, correction of erroneous duplicate charges, or rights attached to earlier orders.

Download and product problems

Contact us if you cannot access your purchase, receive the wrong file, are charged twice for the same purchase in error, or the digital content is faulty or materially different from its description. We will investigate and, as appropriate, restore access, provide the correct or working file, or issue a refund. Where applicable law entitles you to a refund or another remedy, we will honor that right.

EU, EEA and UK consumers

You may have a statutory 14-day right to withdraw from a digital-content contract. For digital content supplied without a physical medium, that right is lost only when the applicable legal requirements have been met, including your prior express consent to early supply, your acknowledgment that you will lose the withdrawal right when supply begins, and any required confirmation. Buying a product, accepting general terms, or reading this policy alone does not establish that consent. If those requirements are not met, your applicable withdrawal rights remain. Contact us to exercise your rights.

Approved refunds

We will notify you of the decision by email. Approved refunds are issued to the original payment method within 10 business days, or sooner when required by law. Your bank or payment provider may take additional time to post the funds. If more than 15 business days have passed since approval, contact us.

Earlier orders and mandatory rights

This updated policy does not remove the return, refund, delivery, license or other rights offered when an earlier order was placed, including earlier physical-product purchases. Nothing in this policy excludes or limits mandatory consumer rights. Where applicable law provides a cancellation, return, refund or other remedy, we will honor that right.